Refund policy

Last updated November 4, 2026

Who can get a refund

You can ask for a full refund of a Pro or Ultimate payment if all of these are true:

• You ask within 3 days (72 hours) of the payment.
• You open a ticket in the Limitless Support Discord.
• You screen share with our support team in Discord and show your PC before and after using Limitless: the same game or test both times, with Limitless' changes off, then on. It has to show that the features you paid for don't work.
• You let our support team try to fix it first. Most problems, like needing to run Limitless as administrator, can be fixed in a few minutes.

Without the before and after screen share, a refund request isn't valid. If the screen share shows the features don't work and we can't fix it, we refund the payment and your license key stops working.

What isn't covered

• Requests without a before and after screen share.
• Asking after the 3 days have passed.
• Changing your mind, or not seeing the FPS gain you hoped for when the features do work. Results depend on your PC.
• Keys that were shared, resold or used against our Terms.
• Earlier months of a subscription. Each monthly payment is its own purchase, so the 3 days start again from each payment.

Cancelling

You can cancel your subscription any time using the link in your receipt email from Polar. Cancelling stops future payments. Your plan keeps working until the end of the month you've paid for, then Limitless puts back the settings that plan unlocked.

How refunds are paid

Payments are processed by our reseller, Polar. Approved refunds go back to the card or account you paid with, usually within 5–10 business days depending on your bank. Polar's own buyer terms also apply, and nothing here limits any refund rights you have under the law where you live.

Questions

Open a ticket in the Limitless Support Discord and we'll help.